Privacy Policy

Introduction

TrustGather ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our testimonial collection and management platform.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number)
• Business information (company name, website)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Customer testimonials and reviews you collect through our platform

Usage Information

We automatically collect certain information when you use our platform:

• Log data (IP address, browser type, operating system)
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and managing your account
• Sending you technical notices, updates, and support messages
• Responding to your comments, questions, and requests
• Analyzing usage trends to enhance user experience
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can access and update your account information at any time
• Deletion: You can request deletion of your personal information
• Opt-Out: You can opt out of marketing communications
• Data Portability: You can request a copy of your data in a portable format

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our platform. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@trustgather.com

Address: TrustGather by 9Ethics, 123 Business Street, Suite 100, San Francisco, CA 94105